• Brush Regularly: Use a high-quality suede brush (preferably natural rubber, like Turms) to remove dirt and lift up the suede fibers.
• Handle Stains Professionally: For stubborn stains (e.g., oil), consult a cobbler to treat with suede shampoo.
• Avoid Overusing Protective Sprays: Choose a natural protector; limit silicone sprays as they block leather pores and reduce breathability.

We aim to make your shopping experience seamless and stress-free.

Shipping Costs: We ask for a contribution to shipping costs: €10 within the Netherlands, €20 within Europe, and €30 outside Europe. We cover the rest. Express shipping is available at an additional cost.

Returns: Returns are free within 30 days for standard purchases (sale items excluded). Items must be unworn and in their original packaging.

Exchanges: Simply return your item and place a new order or request an exchange directly.

For full details, visit our Exchanges & Returns page or explore our FAQ.